I recently read a quote "First we shape our tools, then they shape us." (Marshall McLuhan)
So is the case with organizations. Every tool/technology/structure process that gets implemented impacts the organization in ways that usually wasn't the original intent.
Hierarchies systematically suppress negative feedback on the results of their policies. As R.A. Wilson said, nobody tells the truth to a man with a gun. Hierarchies are very good at telling naked emperors how good their clothes look.
Hierarchies also systematically suppress critical thinking ability in their members. Psychological studies have found that people in positions of authority become less likely to evaluate communications based on their internal logic, and instead evaluate them based on the authority of the source.
